The recommendation is to install the applications through the Adobe Creative Cloud desktop app. The Creative Cloud desktop app has been updated and allows the successful installation of current and previous versions of Creative Cloud applications. For complete details regarding the installation process, see Download your Creative Cloud apps. Creative Cloud is a collection of 20+ desktop and mobile apps and services for photography, design, video, web, UX, and more. Now you can take your ideas to new places with Photoshop on the iPad, draw and paint with Adobe Fresco, and design for 3D and AR. About: Adobe Acrobat Reader DC software is the free global standard for reliably viewing, printing, and commenting on PDF documents. And now, it's connected to the Adobe Document Cloud − making it easier than ever to work across computers and mobile devices.
While installing Adobe Creative Cloud applications on macOS 10.12, you encounter one of the following errors:
- The installation cannot continue as the installer file may be damaged. Download the installer file again.
- Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem.
These errors occur when you install Creative Cloud applications using local install packages. The recommendation is to install the applications through the Adobe Creative Cloud desktop app. The Creative Cloud desktop app has been updated and allows the successful installation of current and previous versions of Creative Cloud applications. For complete details regarding the installation process, see Download your Creative Cloud apps.
If you need to install using an offline install package, complete the following steps to begin the installation process.
- Mount the disk image file for the Creative Cloud application.
- Right-click Install.app and select Open Package Contents from the context menu.
A terminal window opens and initializes the installer. You are given the option to install in trial mode, use a serial number, or verify a Creative Cloud membership.
Learn how to download and install the Creative Cloud desktop app.
Mac Adobe Creative Cloud Uninstall
Learn how you can manage your apps and services with the Creative Cloud desktop app.
- Go to the Creative Cloud website. Your download begins immediately.If you're using Windows, you may be prompted to save the downloaded file. If you're using macOS, you may be prompted to allow the download to take place.
- Double-click the downloaded file to begin installation:macOS:Creative_Cloud_Installer.dmgWindows:Creative_Cloud_Set-Up.exe
- Follow the onscreen instructions to complete your installation.
Note:
The Creative Cloud desktop app always installs in the default location. You cannot specify a different folder or drive.
Problems installing? Try alternative download links
If you still have trouble downloading or installing, you can try using a direct download link.
Follow the instructions below for your operating system:
![Download Adobe Creative Cloud Installer Mac Download Adobe Creative Cloud Installer Mac](/uploads/1/1/7/7/117776462/238101541.png)
- Find out which version of Windows you have (64-bit or 32-bit). If you already know this, go directly to the next step.
- Download the installer for your version of Windows:
- Right-click the downloaded file and select Extract All.
- If prompted, sign in to your Adobe account to begin installation. Then, follow the onscreen instructions.Once you have installed the Creative Cloud desktop app, it opens automatically. You can use it to install your Creative Cloud apps and much more.
- Find out which macOS do you have. If you already know this, go directly to the next step.
- You may be prompted to allow the download to take place.
- Double-click the downloaded file to extract its contents.
- If prompted, sign in to your Adobe account to begin installation. Then, follow the onscreen instructions.The Creative Cloud desktop app launches automatically upon successful installation.Once you have installed the Creative Cloud desktop app, it opens automatically. You can use it to install your Creative Cloud apps and much more.